For tutors

TUEX Tutor is a dynamic app that quickly matches students with experienced tutors online and helps arrange in-person or virtual tutoring sessions. Tutors connect directly with local or international students. TUEX Tutor grants you:
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• The ability to teach wherever, whenever
• Flexible scheduling options
• The lowest commission rate in North America
• Access a large pool of students in Canada and internationally
• Easy payment processes

If you are reading this page, then that means you are interested in becoming a TUEX-authorized tutor; congratulations! Questions may include: How do I apply? How do students register? How many sessions will I be able to schedule?
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The TUEX Tutor app allows you to create your own courses. These courses will be visible to students. As students will select you as their tutor based on your course, it is important that your course description be clear.

Useful tips:
• The more cluttered a display is, the harder it is for people to visually search for information.
• The less predictable a display is, the less likely it is that users will be able to accurately recall the information
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We have used these design principles to set standard formats across academic and course categories. They are outlined in the tabs on the left-hand side.

How to become a TUEX Tutor

Download the TUEX Tutor App

The first step is to download the “TUEX Tutor” App from the app store (iOS/Google Play) and familiarize yourself with the interface. Register for an account by using your phone number. Set your schedule and list your classes.

All tutors are required to submit 3 documents

1. Proof of qualifications
Depending on the subjects you are looking to list for, this can be a university degree, a certificate, a transcript. If you have multiple documents, please merge these files prior to submitting.
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2. A proof of identification
This document can be a driver’s license, passport, PR card, or permit. This document must allow us to verify that you are legally able to work in Canada.
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*3. A police information check (PIC) which includes a criminal record and a vulnerable sector check
If you already have a copy, you are welcome to upload it.

*We do not accept third party PIC results. Please visit your local RCMP/police station for more information.These documents can be submitted through the TUEX Tutor App. Upon receipt, we will review the submission and assuming everything is in order, you will be approved to start listing courses. Please allow for up to 3 business days for us to process your submission.

Get paid whenever you want!

Match up with students and start your online or offline tutoring sessions. Receive your course credit and request e-transfer payments anytime you want.

Tutor Profile

Once the tutor app is set up, your account details will need to be filled in. Navigate to: “Me” > “My profile” and you will see your profile information with a default 4-digit number assigned to your name and ID.

1. Delete the default numbers and fill in your full name
2. Add tutor details and teaching experiences in the space provided

Tutors who do not complete this step within one week will be deemed inactive and their account subject to potential deactivation.

(Credit: Pexels, stock images)
Good lighting, business casual, no blur.

Example of bad headshots:

(Credit: Pexels, stock images)
Blurry, poor lighting, unprofessional, cropped.

Complimentary headshots
If you do not have a clean headshot or access to a camera, you are welcome to reach out to info@tuex.ca and we can schedule a time for you to come into the office to take one using our camera. Please allow up to a week for a response.

Profile Headshot
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To maximize exposure and uptake on your listings, we recommend uploading a profile headshot.
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Headshots should be:
• High-resolution images, clear of grain or motion blur
• Professional, (think: LinkedIn; no selfies)
• Free of any filters or substantial alterations
• Presented in front of a clear, or blurred background
• In good lighting
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Headshots should not:
• Be blurry or unclear
• Contain a distracting background
• Have the subject wearing any obscuring eyewear (e.g. sunglasses)
• Be too close or too far away from the camera
• Be a selfie
• Contain third-party logos or other information
• Be in poor lighting
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Examples of good headshots:

How do I title course listings?

One of the first items that students will see when searching for courses is the title.

A. University courses:
Tutor course titles for university subjects should adhere to one of the following three formats:

(Course Code(s) - University name(s)) - Custom text here - (Subject)
Example:
"(CPSC 110 - UBC) - Learn recursion, design principles, and nesting from a former TA (Computer Science)”

OR
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(Subject, year level(s)) - Description of content - Taught by (description of qualifications)
Examples:
“(MATH, 100-200 level) - Integral Calculus - Taught by a PhD student”
“(1st year ECON) - Macro/Microeconomics - Taught by a UBC BIE Graduate”

OR
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Custom text/Description of content - (Description of Qualifications)
Example:
“Introductory Statistics and Hypothesis Testing - (with an SFU Statistics TA)”

B. K-12 courses:
‍Tutor course titles for K-12 courses should adhere to one of the following formats:

(Subject + grade level) - Description of content/custom text
Example:
“(Physics 12) - Motion, Fields, and Momentum; from a BC school teacher!”

OR

(Subject) - Description of content/custom text - (Grade range)
Example:
“(Physics) - Motion, Fields, and Momentum; learn from a former BC schoolteacher! (Grades 11-12)”

OR

‍Description of content + school age group - (Grade levels + subject matter)
Examples:
“Elementary school reading/writing - (grades 1, 2, 3)”
*Please note that for our search results to fully capture your listing parameters, please be explicit about grade levels. (e.g. “grades 1, 2, 3” instead of “grades 1-3.”)

C. All other non-academic courses:
Course listing titles for non-academic related subjects should adhere to the following formats:

Description of content (with) - Qualifications
Example: "Introduction to Financial Equities with a Certified Financial Planner (CFP)"
"Personal Fitness Courses - Facilitated by a UofT BKin graduate"

Course descriptions

Course descriptions are a tool used by students to help find the right tutor for them, and a clear, relevant description of your course and its offerings could be the difference between receiving a booking or being skipped over. They are also used by the in-app search engine to rank results based on relevance.
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A good description should include:
• Relevant keywords pertaining to your listing
• A compilation of relevant course codes that fall within the scope of your expertise
• If you are teaching introductory macroeconomics but are unfamiliar with higher level courses, you would include: ECON 100, ECON 101, for example (but not ECON 402)
• A quick summary of content that you are able to cover
• A brief summary of your qualifications, previous experiences, and methodologies

Here is an example of a comprehensive description:

Course images

Course images are another element used by students to compare listings. It is therefore important that you spend time collating the pictures for your courses.
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Course images should:
• Be clear, concise, and to-the-point
• Depict the lesson content accurately
• Showcase your personal touch
• Minimize the amount of visual clutter on the screen.
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Course images should not:
• Be a headshot
• Be a blank image
• Be a low-quality (or otherwise blurry) image

Examples of good course images:

As a secondary option, we have preset stock photos for individual subject areas that can be used in lieu of a custom upload. However we only recommend these as a last resort.
If you are trying to create a course image from scratch and do not have previous experiences with designing graphics, we recommend using Canva.
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Bookings, payment, and commission structure

Each student booking you receive will appear on your calendar and will only correspond to slots that you have designated as open.
To prevent last-minute bookings, students will be able to book your slots a minimum of 24 hours in advance.
It is the tutor’s responsibility to ensure that they communicate with the client upon receiving a booking confirmation. To ensure that our search listings remain up-to-date, inactive and unresponsive tutors will be removed from the platform on a regular basis.

Receiving payment and our decreasing commission structure
‍After each session, the payment will appear on your app wallet. You can withdraw these funds from your wallet at any time. Enter your direct deposit details and allow for up to three business days for the funds to appear in your bank account.
Upon withdrawing from your wallet, TUEX will take a percentage commission from the withdrawal amount. This commission structure is designed to decrease as you accumulate more tutoring hours on the app. The full table is outlined below:
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